And then a second, brand new client comes to me in a panic today. Her site, where she sells clothing, has stopped working. None of the purchases are going through to Paypal, and she doesn’t know why or how, and isn’t technical enough to tell me the particulars. Without even going into it, and not knowing her system at all, it seems like it could end up being a chase down a rabbit hole to determine what is wrong. I am leery of even taking this on because she has almost no budget and I have no way of knowing beforehand how long this could take. I login to her site admin to poke around, and almost immediately I see a simple misconfiguration that once changed, solves the problem. Total time spent with this client, including emails and fix? About 15 minutes. For something that seemed really complicated.
You never know, do you?