Bread and Water

Satori, bad service — Stephen on 24 March 2008 @ 4:01 PM - View in español — 1 comment

That’s about all I am going to have for the next few days. I am pretty pissed off at WaMu right now. After losing my card over a week ago, I called them to get an emergency replacement. I spent about an hour on the phone with them making sure everything was in order, and they promised I would have my replacement card in two business days (which should have been last Tuesday). Tuesday came and went. So did Wednesday. After several more calls to them throughout the week and longer estimates quoted (mysteriously morphing into 3-5 business days), I was still without my card this morning when I called them yet again. Several back and forth calls today, and I finally get word that the order was “incorrectly processed” and so they will have to do it again. But I should have my card in “two business days”. I am not so happy at the moment.